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We live in a rapidly changing technological environment where substantial advancements have made our lives simpler. Despite this, texting is something that has remained constant and maintained its popularity.
It can be aggravating not to get your SMS message delivered in the age of view receipts, emoticons responses, and typing bubbles. Well, we’re here to soothe that annoyance by discussing all possibilities in which a message is left unsent.
The first thing to know here is that SMS can be complex. There are many factors to account for, and a small fraction of messages sometimes just happen to crash.
Keeping that in mind, let us discuss other numerous reasons your SMS did not get sent.
Reasons why your text didn’t get sent
The receiver’s number is roaming
Sending text messages to a telephone that is now located outside of one’s home location can cause issues as transmission to roaming coordinates is not always assured.
It’s also important to note that delivering an SMS internationally might be highly costly, particularly if your mobile network doesn’t provide international texting facilities. If you know ahead of time that the receiver will be out of the country but want the text message to reach them, there are a couple of things to keep in mind:
- Make sure you’re using the appropriate country code that goes before the mobile number.
- Be certain your provider supports global text messaging.
The receiver blocked the sender’s phone number
This is actually more usual than you’d think. Your text will not be delivered if the recipient has blocklisted your phone number from reaching them. If you don’t get a ‘received’ or ‘open’ alert, this is a possible explanation.
Technical issues at the user’s end
In some circumstances, the operator or the gear involved is experiencing technical issues, preventing messages from being transmitted from your end.
Over the years, we’ve witnessed a variety of mishaps in the SMS world – ranging from servers experiencing a critical malfunction to development errors culminating in the cutting of a massive data cable. If your carrier’s servers are malfunctioning, they should notify you immediately. Keep an eye on the carrier’s website for alerts on interruptions or maintenance, and limit your text messages while this is going on.
The receiver’s device is turned off
Although a lot of us are addicted to our smartphones, some people prefer to turn their phones off for extended durations. Or it could be the case that your receiver’s phone is turned off because it’s damaged.
Unsent texts terminate in around two days, so if a device is turned off for a few days, the text will never reach them.
There was unlawful information in the text
The receiving operator may prohibit SMS messages with unlawful content, such as mature content, references to narcotics, or anything regarding criminal conduct.
The Cellular Telecommunications and Internet Association (CTIA) is a governing group that sets Texting norms. You must ensure that the messages you send abide by the rules and regulations in the province where the message receiver resides.
Delivering an excessive number of texts
If you send many information texts or do text message bursts, your texts may be captured in the junk folder. There are constraints to the quantity of texts you can send at a time based on the number you’re using.
The recipient’s network marked your text as spam
The massive growing popularity of text messaging led to some downsides, such as a surge in spam texts. Therefore, operators try to safeguard their users against Spam.
Your mobile operator does the same as your mail server by moving dubious texts to the Junk folder. Your carrier simply screens them away.
Bear in mind that while messaging someone for the first time, your message may be filtered out. This occurs when something in your message causes the recipient’s operator to trigger an alert. While each operator has its own set of protocols for combating spam, several principles are ubiquitous.
It’s a landline set you’re messaging
Yes, people. Landline phones still exist! As we’re all aware, landline numbers cannot send or receive texts and are just capable of making phone calls. Check if the number you’re trying to reach is a landline. That could solve the mystery of the unsent text.
The user’s operator has a payment problem
Prepaid providers often start cutting off services if a user does not recharge their phone on time. Therefore, it is possible that you may be messaging somebody on a prepaid service that has an unpaid bill balance. Many pre-paid providers prevent these customers from receiving a text until the amount is fully paid.
Your text was reported to their operator by the provider
Text messages are becoming increasingly conscious of users’ safety. This has brought about the feature of reporting text messages.
The receiver may have reported your text to their provider. It’s also possible that someone reported a text that looked suspiciously similar to the one you sent, prompting their provider to restrict your text.
You’ve typed in an incorrect number
Are you out of reasons and considerations in your big unsolved SMS mystery? Check the number you’re texting and make sure it is the right one.
You’d be shocked how frequently people simply type in an incorrect number. Alternatively, if you’re adding an extension for a foreign number, double-check to see if it is the right one.
You’ll require a unique phone number
That’s right. Phone numbers have types. Multiple phone numbers serve different purposes. Here is a simple discussion of them:
- Application-to-Person messaging (A2P) – There’s a chance you’re using A2P messaging if you’re a business sending messages to your clients. A2P messages include reminders, payment confirmations, and other commercial texts.
- Person-to-Person messaging (P2P) – You’re probably using P2P messaging if you have a personal interaction with the client and don’t send functionalized or robotic texts. This implies that you’re messaging them as if they were a friend.
If A2P best describes your use scenario, ensure you have a contact detail appropriate for it: toll-free lines, microcodes, and localized numbers designated for greater communications. Using a legitimate local phone number to send a large number of texts in a brief period will result in your messages being rejected by the operators.
If P2P fits your use scenario, you shouldn’t be concerned. You’ll be fine as long as you don’t send dozens of messages in a short period.
Send us a comment if you need to send a large number of messages, and we’ll be pleased to assist you in finding the right number type.
Conclusion
We feel this post has clarified the complexities of SMS delivery. We enjoy assisting people in communicating effectively, so feel free to contact us if you have any issues or simply want some assistance on text messaging queries.
Check out JustCall, if you’re searching for a simple and secure messaging solution. For small enterprises and entrepreneurs, we’re developing a modern corporate phone. It works alongside your existing gadgets such as smartphones and tablets via an application.
FAQs
1. What are the most typical causes of failure in text message delivery?
There are several reasons why a text message might not have been sent. The most common reasons are: the receiver has chosen out of receiving a message, the receiver has blocklisted your mobile number, the message contains inappropriate material, or the user’s operator has connectivity issues.
2. When an SMS is not sent, what does it indicate?
There are various reasons why messages may not reach their intended destination, whether you’re an individual sending a group text or a company seeking to interact with its employees. If a text message is marked as undelivered, it indicates that the operator was unable to send the message to that mobile number.
3. How can I minimize missed texting?
To avoid sending a message that never reaches its intended receiver, double-check that all of your connections have a legitimate mobile number and that their providers enable texting. Also, check that you’re typing in all the correct numbers and area codes.
4. How do you resolve an SMS issue?
JustCall applications can help you to resolve your SMS problems. JustCall is always there to help you resolve your communication issues in a jiffy.
5. How do I make SMS alerts active?
- Click on the Messages app on your phone.
- Tap on the ‘More’ button. Then, choose Settings.
- Select Notifications from the settings menu.
- Check “Default settings”. If the alerts are turned off, turn them on.
