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SubscribeWould you like to improve your Customer service, upgrade your equipment and save money while doing so?
Customer experience is the hottest trend and go-to aspect of any brand wanting to exploit the market for profit. Therefore it is not astonishing that businesses are growing increasingly fond of cloud phone systems for all their communication requirements.
Now, cloud-based systems are used by people for just about everything from the storage of data, apps and software services to Analytics and the replacement of large and bulky systems.
These services do provide a lot of utility, so, it is not surprising that cloud systems are useful for business communication as well.
There are several aspects to a Cloud phone system that would warrant a steady investment. But before we study reasons to invest in a Cloud phone, let us look at some of the basics of Cloud phones.
What is a Cloud phone?
Simple question. If you’re going to buy a cloud phone, you’d want to know the what it is before you consider purchasing it.
Cloud phones are just phones which transmit your voice through the means of Internet. They’re customer-oriented and user friendly, and offer a ton of features through really affordable plans. Factoring the demands of businesses, cloud phones are often integrated with several different business softwares (CRM’s) to provide a seamless solution for several different requirements.
They’re cheaper, more flexible and provide more features. A cloud phone can replace an entire network of wires, hubs and desk phones and let you go on about your calls using computers or even smartphones.
7 Reasons to invest in a Cloud phone System
Now, we are going to discuss 7 main reasons why as a brand owner, you should think of investing in this system
Mentioned below are the 7 reasons:
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Cost Factor
VoIP business phone system charges lower calling rates. This can strengthen your substantial savings as the time passes by.
The majority of saving will be however owing to no use of equipment and maintenance.
Comparing to the traditional phone services, a business VoIP phone service enables you to save up to 60% on monthly fees.
As a business owner, you can buy whatever you want and can simply eliminate something if not required. This also saves a lot.
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User-Friendliness
Setting up a cloud phone very easy. Unlike the traditional system, cloud phones allow you to set up your system without any assistance.
You can set up your account in minutes, not hours. Once completed your phones are ready to use.
By getting new numbers from your provider you can start calling right away.
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Support & Help
Business VoIP solutions providers are always there to aid you in setting & assisting configuration.
Although, many of the businesses gradually find that making changes in how to handle calls is not that tough.
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Scalability
Most businesses require an extension or another phone number whenever they thin of scaling their activities. With traditional phone systems, a business has to haggle with service providers, get extra equipment and clear out necessary space to host the entire system.
Fortunately, you don’t need any of that with Cloud phones. All you have to do is request a new phone number, or buy one. And voila! You have it. No forms, no hardware, no haggling.
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Less Equipment and Low Maintenance
The only equipment you require with a Cloud phone is a phone and an internet connection. That’s pretty much it. No need for hubs, wires, network devices. Oh and you don’t need to spend a ton of cash on fixing a cloud phone.
[tweetthis]A phone or a computer and an internet connection. That’s all you need! Even for professional quality communication.[/tweetthis]
Cloud phones provide enhanced experience where you can focus on your business activities without having to worry about your communication systems.
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Connection
One of the biggest advantages of cloud phone systems is its virtual omni-presence. You live in Manhattan and want to call to Spain using an Indian number? Great. Here you go! Such is the mobility and service of a cloud phone.
Cloud phones eliminate the need of being physically present in a location to make calls. Also you can use a cloud phone on the road. This feature helps businesses in terms of flexibility and mobility.
With these 7 reasons and a multitude of services, Cloud phones do make a pretty attractive investment decision for your business. You can try out Justcall for free to experience the benefits of a cloud phone, first hand
Further reading:
Top 10 Business Benefits of Cloud Telephony
How can VoIP benefit SMBs with big growth plan?
Predictive Dialer vs Auto Dialer: Which is right for your business?
