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SubscribeToday, auto-dialers have become an integral part of outbound call centers. Thanks to their automatic bulk dialing capabilities, businesses can reach out to many customers and prospects in the least time.
PhoneBurner is a popular auto-dialer and sales acceleration tool. Its powerful features, such as the power dialer and workflow automation, empower representatives to drive more conversions while lightening their workload.
But despite its valuable features, PhoneBurner may not be ideal for every type of business. The software is expensive at a starting price of $127 per user/month. Some users also couldn’t integrate the software with their favorite third-party applications.
Thankfully, many PhoneBurner alternatives are available at a far more reasonable cost. Loaded with powerful features such as predictive dialing, intelligent analytics, and multiple integrations, they can easily replace PhoenBurner.
Read on to find the 6 top PhoneBurner alternatives in 2023.
Top PhoneBurner Alternatives
- JustCall
- NICE Cxone
- SalesLoft
- TalkDesk
- Dialpad AI Voice
- Genesys Cloud CX
1. JustCall
JustCall is a powerful cloud-based phone system for remote sales and customer support. It comes with many features, such as auto-dialer, native integration, SMS workflow, VoIP, call tracking, and intelligent analytics, making it one of the best PhoneBurner alternatives.
JustCall solutions include intuitive outbound call center software for sales and robust inbound contact center solutions for round-the-clock customer support. The all-rounder software provides a productive agent experience and accelerates your outbound campaign’s success.
You can integrate it in less than 5 minutes and start making/receiving calls from 70+ countries.
JustCall Key Features
- Predictive dialer
- 100+ integrations with CRM & Business tools
- Click to call from CRM
- SMS Workflows & Automation
- Call queueing and forwarding
- Comprehensive analytics
- Conversation intelligence
- Mobile support
JustCall Integrations
Salesforce, Hubspot, Zapier, Pipedrive, Copper, Zoho CRM, etc
JustCall Ratings
JustCall has a G2 rating of 4.3 out of 5, with an above-average rating for ease of setup. Its most rated features include mobile SMS, session recording, and inbound screen pop.
JustCall Price
JustCall is subscription-based, and the monthly pricing starts at $24 per user.
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2. NICE CXone
NICE CXone is another cutting–edge SaaS-based contact center software built on the foundation of multi-channel ACD and speech-enables IVR. It empowers contact centers to seamlessly contact customers through multiple channels such as email, voice calls, live chat, and social media.
Suitable for all business sizes and verticals, it helps contact centers around the globe provide excellent customer experience with its suite of reliable and secure contact center solutions.
NICE CXone Key Features
- CRM integrations
- Predictive dialers
- Customer feedback
- Quality and workforce management
- Automation and artificial intelligence
- Omnichannel routing
NICE CXone Integrations
Livepro, Zendesk, Salesforce, Zoomphone, Fuze, Gong, ServiceNow, etc.
NICE CXone Rating
NICE CXone has a G2 rating of 4.3 out of 5. It has been reviewed highly for its ease of use and support quality.
NICE CXone Price
Quotes are available on request. However, the estimated price begins at $100 per month.
3. SalesLoft
SalesLoft is a leading sales engagement platform to help companies drive better sales. It’s a comprehensive platform with practical tools and integrations for efficient digital selling.
The software automatically syncs with existing CRM so companies can orchestrate multiple channels for prospecting and expanding customers. Its advanced features, like pipeline management, call tracking, transcription, and live agent coaching, help close deals faster.
SalesLoft Key Features
- Click-to-call
- Contact personalization
- Call analytics and lead qualification
- Email tracking/automation
- Email scheduling/categorization
- Customer reports
- CRM integration
- Artificial intelligence and automation
SalesLoft Integrations
Salesforce, LinkedIn Sales Navigator, and other API integrations
SalesLoft Rating
SalesLoft has a G2 rating of 4.5 out of 5. Its highest-rated features include email tracking/automation, workflow management, and performance.
SlaesLoft Price
SalesLoft pricing varies between $75 to $125 per month per user. Quotes are available on request.
4. TalkDesk
AI-based cloud contact center for customer-facing companies. Its solution includes Talkdesk CX Cloud, Talkdesk Industry Experience Cloud, and Talkdesk Phone, all in a single platform for a holistic customer experience.
Talkdesk has the advantage of speed, agility, reliability, and automation, which enables businesses to deliver excellent customer experience and drive better business outcomes.
Talkdesk Key Features
- Predictive Dialer
- Concurrent Calling
- Auto Dialer
- IVR
- Agent Scheduling and Assignment
- Whisper Coaching
- Callback Scheduling
- Performance Analysis
Talkdesk Integrations
Salesforce, Zendesk, Slack, Microsoft Teams, ServiceNow, Dynamic 365, Zoom
Talkdesk Rating
Talkdesk has a G2 rating of 4.4 out of 5. It has an above-average rating for ease of use, quality support, and ease of setup. Its highest-rated features include IVR, Voice, and Auto Dialer.
Talkdesk Price
Talkdesk pricing starts at $75 per month per user.
5. Dialpad AI Voice
Dialpad is an intelligent business phone system built on the Google Cloud Platform. It consolidates calls, messages, and meetings in a single platform so users have different ways to collaborate and stay connected.
AI tools, such as live coaching and sentiment analysis, power Dialpad, enabling users to turn conversations into conversions. By upgrading outbound sales to focus on customer experience, Dialpad assists agents in closing deals faster.
Dialpad Key Features
- Desk-to-desk calls
- Automated attendance
- Hold music
- Click-to-call
- Prospect categorization
- Daily Summary
- Native VoIP
Dialpad Integrations
Salesforce, Office365, Zendesk, Google Workspace, etc
Dialpad Ratings
Diapad has a G2 rating of 4.4 out of 5. It has above average rating for ease of use and quality of support. Its highest-rated features are VoIP numbers, VoIP phone calls, and desk-to-desk calls.
Dialpad Price
Dialpad pricing is $15 per month per user for standard plans and $25 per month for premium plans. Enterprises can get a custom quote depending on their needs.
Genesys Cloud CX
Genesys Cloud CX is another industry-leading cloud call center and customer experience platform. It has a suite of digital capabilities that connects insights across tools and teams, no matter where the customer starts or ends.
Like other autodialers, Genesys also offers various channels for customer engagement, such as email, text, and social media. Further, insights from automation and intelligent features help businesses make the right decisions and provide the best customer experience.
Genesys Cloud CX Key Features
- Co-browsing
- Desk-to-desk calls
- Automated attendants
- Automated voice mails
- Hold music
- Click-to-call
- Preview dialing/ predictive dialer
- Auto-dialer
- IVR
Genesys Cloud CX Integrations
Salesforce, SugarCRM, Microsoft Dymanic 365, Unified Service Desk, Microsoft Teams, Zoom, etc
Genesys Cloud CX Ratings
Genesys Cloud CX has a G2 rating of 4.3 out of 5, with an above-average rating for ease of use. Its highest-rated features include call routing, automatic call distribution, and call recording.
Genesys Cloud CX Price
Genesys’ monthly price begins at $75 per user and goes up to $150 per user.
Final Words
As you can see, there are many PhoneBurner alternatives that businesses can use to support their outbound call functions. These software solutions can provide you with similar functionalities as PhoneBurnerbut at a much more reasonable price.
The right software choice depends on individual business needs and feature requirements. But if you’re looking for an all-in-one customer service platform, then JustCall is an ideal choice.
JustCall supports both inbound calls as well as outbound lead generation efforts. You can also use its automation and intelligence analytics to keep track of your campaign and nurture more leads. Get started with a 14-day free trial.
