{"id":17484,"date":"2023-03-07T21:27:31","date_gmt":"2023-03-07T15:57:31","guid":{"rendered":"https:\/\/justcall.io\/blog\/?p=17484"},"modified":"2023-03-07T21:27:31","modified_gmt":"2023-03-07T15:57:31","slug":"justcall-on-best-customer-service-products-list-by-g2","status":"publish","type":"post","link":"https:\/\/web.justcall.dev\/blogv2\/justcall-on-best-customer-service-products-list-by-g2.html","title":{"rendered":"JustCall Named One of the Best Customer Service Products of 2023 by G2"},"content":{"rendered":"<p>JustCall bags one more accolade. It has been named one of the 50 best customer service products of 2023 by G2.<\/p>\n<p>Ranked 41st and among other industry-leading names, including Intercom, Tidio, and Drift, this is another one of several milestones JustCall and SaaS Labs (the parent company) have flagged over the past two years.<\/p>\n<p><iframe loading=\"lazy\" title=\"Embedded post\" src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:share:7038882861961068545\" width=\"504\" height=\"827\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h2><b>A Modern Communication System for Customer-Facing Teams<\/b><\/h2>\n<p>JustCall is a communication system purpose-built for customer-facing teams. It comes with modern capabilities that empower sales and support agents to be more productive, perform optimally &amp; achieve their goals faster.<\/p>\n<p>In addition to cloud phone features, JustCall also offers bulk SMS\/MMS solutions.<\/p>\n<p>Some of its features include sales dialer, multi-level IVR, conversation intelligence, call recording, call forwarding, SMS automation, custom workflows, and live tracking.<\/p>\n<p>JustCall supports integration with 100+ CRMs, helpdesk, and business tools, including HubSpot, Pipedrive, Salesforce, Zapier, Zoho CRM, Zendesk, Front, Outreach, Slack, Intercom, Freshdesk, &amp; more.<\/p>\n<h2><b>More Wins, Bigger Leaps<\/b><\/h2>\n<p>JustCall is one of G2\u2019s top-rated cloud phone systems in the SMB and mid-market segments across different categories.<\/p>\n<p>It has been awarded as a Leader and Best Performer for its world-class support, fastest implementation, best estimate ROI, easiest setup, and highest user adoption.<\/p>\n<p>Recently, SaaS Labs was featured on Deloitte&#8217;s 2023 Technology 500\u2122 list. The coveted Technology Fast 500 is an award program that recognizes 500 of the most innovative, fastest-growing companies in North America across the technology, media, telecommunications, life sciences, fintech, and energy tech sectors.<\/p>\n<p>Read: <a href=\"https:\/\/justcall.io\/blog\/saas-labs-featured-on-deloitte-2022-technology-fast-500.html\">SaaS Labs Featured On Deloitte\u2019s 2022 Technology Fast 500\u2122<\/a><\/p>\n<p>The latest win is another feather in the cap that validates the impact of our product and our commitment to customer-facing teams.<\/p>\n<h2><b>Thank You for Trusting Us<\/b><\/h2>\n<p>JustCall is a power tool purpose-built to supercharge your communication stack. It is used by customer-facing teams at 6000+ businesses globally. If you\u2019re one of them that powers their customer service communication with JustCall, thank you for trusting us. We hope you continue getting more value out of JustCall.<\/p>\n<blockquote class=\"instagram-media\" style=\"background: #FFF; border: 0; border-radius: 3px; box-shadow: 0 0 1px 0 rgba(0,0,0,0.5),0 1px 10px 0 rgba(0,0,0,0.15); margin: 1px; max-width: 540px; min-width: 326px; padding: 0; width: calc(100% - 2px);\" data-instgrm-permalink=\"https:\/\/www.instagram.com\/p\/CnlpvdcLYKF\/?utm_source=ig_embed&amp;utm_campaign=loading\" data-instgrm-version=\"14\">\n<div style=\"padding: 16px;\">\n<div style=\"display: flex; flex-direction: row; align-items: center;\">\n<div style=\"background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 40px; margin-right: 14px; width: 40px;\"><\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center;\">\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div>\n<\/div>\n<\/div>\n<div style=\"padding: 19% 0;\"><\/div>\n<div style=\"display: block; height: 50px; margin: 0 auto 12px; width: 50px;\"><\/div>\n<div style=\"padding-top: 8px;\">\n<div style=\"color: #3897f0; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: 550; line-height: 18px;\">View this post on Instagram<\/div>\n<\/div>\n<div style=\"padding: 12.5% 0;\"><\/div>\n<div style=\"display: flex; flex-direction: row; margin-bottom: 14px; align-items: center;\">\n<div>\n<div style=\"background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(0px) translateY(7px);\"><\/div>\n<div style=\"background-color: #f4f4f4; height: 12.5px; transform: rotate(-45deg) translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div>\n<\/div>\n<div style=\"margin-left: 8px;\">\n<div style=\"background-color: #f4f4f4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div>\n<div style=\"width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg);\"><\/div>\n<\/div>\n<div style=\"margin-left: auto;\">\n<div style=\"width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div>\n<div style=\"background-color: #f4f4f4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\"><\/div>\n<div style=\"width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div>\n<\/div>\n<\/div>\n<div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;\">\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;\"><\/div>\n<div style=\"background-color: #f4f4f4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;\"><\/div>\n<\/div>\n<p style=\"color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; line-height: 17px; margin-bottom: 0; margin-top: 8px; overflow: hidden; padding: 8px 0 7px; text-align: center; text-overflow: ellipsis; white-space: nowrap;\"><a style=\"color: #c9c8cd; font-family: Arial,sans-serif; font-size: 14px; font-style: normal; font-weight: normal; line-height: 17px; text-decoration: none;\" href=\"https:\/\/www.instagram.com\/p\/CnlpvdcLYKF\/?utm_source=ig_embed&amp;utm_campaign=loading\" target=\"_blank\" rel=\"noopener\">A post shared by SaaS Labs (@saaslabs)<\/a><\/p>\n<\/div>\n<\/blockquote>\n<p><script async=\"\" src=\"\/\/www.instagram.com\/embed.js\"><\/script><\/p>\n<p>We have a lot of plans in place for the rest of the year \u2013 more feature announcements, as well as the launch of our <a href=\"https:\/\/justcall.io\/solution\/conversation-intelligence\/\">conversation intelligence<\/a> in June.<\/p>\n<p>(Did you know you can get early access to our conversation intelligence? The early users have increased their CSAT by up to 32% and reduced their average handle time by 25%. <a href=\"https:\/\/justcall.io\/solution\/conversation-intelligence\/\">Join the waitlist<\/a> here for pre-launch access!)<\/p>\n<p>We\u2019re looking forward to doing more great work in 2023 and making JustCall even more impactful for customer-facing teams.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>JustCall bags one more accolade. It has been named one of the 50 best customer service products of 2023 by G2. Ranked 41st and among other industry-leading names, including Intercom, Tidio, and Drift, this is another one of several milestones JustCall and SaaS Labs (the parent company) have flagged over the past two years. A [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":17489,"comment_status":"closed","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[{"id":32,"name":"PR News","slug":"press-release"}],"tags":[],"class_list":["post-17484","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release"],"acf":{"featured_post":false,"small_title":"","videos":null,"display_table_of_content":false,"table_of_content_items":null,"side_banner":null,"side_banner_link":"","highlight_section":null,"footer_cta_header":"","footer_cta_blue":null,"footer_cta_white":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>JustCall Named One of the Best Customer Service Products of 2023 by G2<\/title>\n<meta name=\"description\" content=\"G2 has named JustCall as one of the best customer service products of 2023. Power your customer-facing communication with JustCall. Try for free.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"JustCall Named One of the Best Customer Service Products of 2023 by G2\" \/>\n<meta property=\"og:description\" content=\"G2 has named JustCall as one of the best customer service products of 2023. Power your customer-facing communication with JustCall. 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